Terms and Conditions
OnlySpins Casino terms and conditions covering account registration, bonuses, gameplay, and responsible gaming policies
Welcome to OnlySpins Casino, your premier destination for European gaming excellence.
Terms and Conditions
General Terms
Acceptance of Terms
By registering an account with OnlySpins Casino, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. These terms constitute a legally binding agreement between you and OnlySpins Casino.
Eligibility Requirements
Players must be at least 18 years of age and legally permitted to participate in online gambling activities in their jurisdiction. We reserve the right to request age verification documents at any time.
Account Registration
Each player may maintain only one active account. Multiple accounts are strictly prohibited and may result in account closure and forfeiture of funds. Players must provide accurate and complete registration information.
Account Management
Account Security
Players are responsible for maintaining the confidentiality of their login credentials. Any activities conducted through your account are your responsibility, regardless of whether you authorized such activities.
Account Verification
We may require identity verification documents including government-issued identification, proof of address, and payment method verification before processing withdrawals or at our discretion.
Account Closure
We reserve the right to close accounts that violate these terms, engage in fraudulent activities, or pose risks to our operations. Players may close their accounts at any time by contacting customer support.
Financial Terms
Deposits and Withdrawals
All deposits are final and non-refundable except in cases of technical errors or unauthorized transactions. Withdrawal requests are processed according to our stated timeframes, subject to verification requirements.
Payment Methods
We accept various payment methods as displayed on our website. Processing times and fees may vary by method. Players are responsible for any fees charged by their payment providers.
Currency and Conversion
All transactions are processed in euros unless otherwise specified. Currency conversion rates are determined by our payment processors and may include conversion fees.
Bonus Terms
Bonus Eligibility
Bonuses are available to eligible players as specified in individual promotional terms. We reserve the right to modify or discontinue bonuses at any time without prior notice.
Wagering Requirements
All bonuses are subject to wagering requirements as specified in the bonus terms. Different games contribute varying percentages toward wagering requirements. Failure to meet wagering requirements within the specified timeframe results in bonus forfeiture.
Bonus Abuse
We employ sophisticated systems to detect bonus abuse. Activities deemed as bonus abuse may result in bonus forfeiture, account closure, and confiscation of winnings.
Gameplay Rules
Game Integrity
All games use certified random number generators to ensure fair outcomes. We regularly audit our games through independent testing laboratories to maintain integrity standards.
Betting Limits
Minimum and maximum betting limits apply to all games as specified within each game. These limits may vary based on your account status and gaming history.
Prohibited Activities
Players may not engage in collusion, use automated betting systems, exploit software vulnerabilities, or participate in any activities that provide unfair advantages.
Responsible Gaming
Self-Exclusion
Players may request temporary or permanent self-exclusion from our services. During exclusion periods, accounts remain closed and no promotional materials are sent.
Deposit Limits
Players can set daily, weekly, or monthly deposit limits through their account settings. Limit increases require a 24-hour cooling-off period before taking effect.
Support Resources
We provide links to professional gambling support organizations and encourage players experiencing gambling-related problems to seek assistance.
Privacy and Data Protection
Data Collection
We collect personal information necessary to provide our services, comply with legal requirements, and enhance user experience. Our privacy policy details how we collect, use, and protect your information.
Data Security
We employ industry-standard security measures including SSL encryption to protect personal and financial information. However, no system is completely secure, and we cannot guarantee absolute security.
Marketing Communications
Players may opt out of marketing communications at any time through their account settings or by contacting customer support.
Dispute Resolution
Complaint Procedure
Players with complaints should first contact our customer support team. We aim to resolve all disputes fairly and promptly through our internal procedures.
Alternative Dispute Resolution
Unresolved disputes may be referred to independent mediation services or relevant gaming authorities as specified in our license conditions.
Legal Provisions
Governing Law
These terms are governed by the laws of our licensing jurisdiction. Any legal proceedings must be conducted in the appropriate courts of that jurisdiction.
Severability
If any provision of these terms is deemed invalid or unenforceable, the remaining provisions continue in full force and effect.
Amendments
We reserve the right to modify these terms at any time. Players will be notified of significant changes, and continued use of our services constitutes acceptance of modified terms.
OnlySpins Casino is committed to providing fair, secure, and responsible gaming experiences while maintaining the highest standards of player protection and regulatory compliance.